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Yes, it happens, and it can be frustrating when clients don't show up for their appointment because it means that your business is taking the fall. While having a few no-shows here and there is inevitable, here are a few ways to reduce the effect it has on your business. Create a Cancellation Window When booking, notify the client that there is a cancellation period before the appointment, whether that be 12-24 hours, it gives them more incentive to commit to the appointment. If they cancel after that period, inform them that a cancellation fee will incur. If they cancel...

Taking the first step is always the hardest because you are stepping into a world unknown. Owning a business means a lot of hard work, but great pay off if you do everything correctly. So listed below are a few points to think about before you take the leap of faith. What is your Vision? When you think about your business, where do you see it going? Think about the vision for your business, as well as goals to achieve and how you will get there. Vision inspires action and will create a path in which you can base all of your business...

How to Attract High Paying Clients so You Don’t Have to Work Weekends and Evenings. Whether you’re just starting your new business or are already an owner of one, being able to attract your ideal clientele and create boundaries in your business that works for your own life is valuable. For a lot of Lash technicians, working weekends and evenings are a part of being in the industry, but it doesn’t have to be this way – you just need to work smarter not harder. While attracting high clientele doesn’t just happen, a few changes to the building blocks of...

So you've taken the leap and started your business. You've started to reach customers, and you're starting to build on profit each week. But you're not moving as fast as you want to, and you want to lift your business off the ground. Thankfully there are a few tips to gaining exposure, expanding customer base and securing a rise in profits. 1. Get To Know Your Clients Assuming that you are in the business of people, it is always a good idea to keep in touch with your clients, grow a relationship with them and begin to network within their...

Find out how implementing efficient communication, consistent scheduling, professionalism, confidentiality and comfortable spaces form the basis for meaningful client/tech relationships.